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Activities
Component I

Public
Confidence

  • This subcomponent will serve as the source of information for the others, allowing BC and MS PLs, RTAs and CLs to take data-based decissions to design and implement a more effective enforcement system that will increase public satisfaction, as well as individually face the peculiarities or difficulties each one of the pilot EO is undergoing. Besides that, the reports and analysis will serve to measure the progress and impact of the Project. To that end, both a baseline and a SWOT analysis will be produced at the beginning of the project, and they will be review at the mid-term and at the end of the project. To that end, the main objetives of this Sub-component 1.1 will be:

    1) To collect estatiscal data on effectiveness and pace of the enforcement process, as wells as to perform surveys and public consultations on the level of satisfaction of the general public and the main stakeholders.

    2) To perform periodic assessments on that data, results of the surveys and public consultation process from the pilot EO, setting a baseline for evaluating the progresses made along the project as well as a SWOT analysis to be used by the project team.

    1.1.1. Assessment on pace and effectiveness of civil enforcement office
    1.1.2. Public Consultation… (Surveys for Stakeholders)
    1.1.3. Public Consultation… (Surveys for Citizens)
    1.1.4. Analysis of the survey results. SWOT Analysis and Baseline
    1.1.5. Mid-term analysis of the second-round results
    1.1.6. Final analysis of the third-round final results and the progresses

  • The first objective of this sub-component will be to start open discussions about some subjects closely related to the Enforcement System itself, in order to raise awareness among CEOs, MoJ officials and other stakeholders about certain issues. Some cross-cutting issues, like the culture of debt in turkish society, the expectations from the private sector about the enforcement system, the role and position of CEOs, their code of conduct and ethics, as well as planning skills, will be addressed. At the same time, some workshops will be held to collect the broadest range of views on very important topics for the setting up of the new enforcement model, like quality management, the new trustees storages system, etc. The second main objective of this sub-component will be to raise awareness among the general public on the important improvements designed and set up in the turkish enforcement systems.

    1.2.1. Workshop on Preventive Measures and Culture of Debt
    1.2.2. Workshop om on Expectations from Enforcement Systems, Opportunities for mediation
    1.2.3. Regional Seminars on the Professional Code of Conduct
    1.2.4. Establishment of  Enforcement Ethics Working Group
    1.2.5. Assesment on communication and public awareness
    1.2.6. Leaflets, Booklets and Web info new model
    1.2.7. Workshop on valuation seized property
    1.2.8. Workshop on Status of Staff working in the Enforcement area
    1.2.9. Workshop on professional Code of Conduct
    1.2.10. Workshop of Overall Evaluation and New Strategy Development
    1.2.11. Workshop on the Reform of Trustee Storages
    1.2.12. Workshop on QMS

  • Main objetive of this sub-component will be to increase Turkey´s presence on the European Activities and on the European debate on models for enforcement system, as well as to allow a comparative view between EU best pratices to better align Turkish system with EU standards in two paramount issues: transparency and attention to the public and audit procedures, sale of seized properties and the state-of-the-art systems for e-auctions.

    1.3.1. European Workshop on Public Enforcement Systems
    1.3.2. Workshop on Auditing and Audit Standards and Sale... E-auction

Component II

Improved
Capacity of Civil Enforcement Offices

  • The objective of this subcomponent is to build  up the capacities of the CEOs and staff of the pilot enforcement offices  in order to ensure their full competency in the job profiles, functions, duties and responsibilities  in the new model of EO.

    2.1.1. General Analysis of the training needs of CEOs in the new EO
    2.1.2. Preparation of the teaching programs and training materials (1)
    2.1.3. Preparation of the teaching programs and training materials (2)
    2.1.4. Preparation of the teaching programs and training materials (3)
    2.1.5. Delivery of seminars in Ankara. Training of trainers
    2.1.6. Seminar on EU Regulations
    2.1.7. Stage for CEO in Spain
    2.1.8. Comparative Study Visit (Sweden)

  • The objective of this subcomponent is to empower the Enforcement and Insolvency Unit of the MoJ so that  the mission of the Unit ("strategic management of the enforcement system at the national level in order to achieve effective, impartial, predictable and cohesive delivery of our enforcement services") can be properly performed and accomplished.

    2.2.1. Strategic plan for the Enforcement and Insolvency unit of the Turkish MoJ (1)
    2.2.2. Strategic plan for the Enforcement and Insolvency unit of the Turkish MoJ (2)
    2.2.3. Workshop - on organisation, strategic planning and development guidelines (3)
    2.2.4. Study visit to EU MS

  • To perform  a diagnosys of the current  situation of the Turkish trustee storages  according to the new law enacted on the matter and  to propose -if necessary- improvements for  the deficiencies that may be detected.

    2.3.1. Workshop on Trustees Storages (European Meeting)
    2.3.2. Assessment …. Strengthening of the system Trustees Storages: operational guide
    2.3.3. Design for a new standard model & Workshop for validation

  • The objective of this sub component is to revitalise  and stregnthen the quality management system  as  a instrument to achieve a high-quality, high-value enforcement system through a reliable, transparent, and flexible public service within a continuous improvement process that ensures the quality of the services provided and users´ satisfaction.

    2.4.1. Workshop with the national Q. Comm: the new enforcement QMS roadmap
    2.4.2. Assessment on … best practices: QMS Vademecum for the local quality teams
    2.4.3. Workshop: … Quality Operational Plans for Central and Local levels
    2.4.4. Seminar on QMS Vademecum and practical guide for local teams and members

  • The objective of this sub component is to design and develop a new model for large pilot enforcement offices in order to contribute to the increase confidence in the judiciary by means of ensuring the functioning of enforcement services in an effective, impartial, foreseeable and consistent manner.

    2.5.1. Revision of the Standard Plan on display (1)
    2.5.2. Revision of the Standard Plan on display (2)
    2.5.3. Revision of the Standard Plan on display (3)
    2.5.4. Organizational Chart (1). Drafting of general proposals of organizational chart
    2.5.5. Organizational Chart (2)
    2.5.6. Workshop between judges and CEOs on coordination and best practices
    2.5.7. Design of improvements and adaptations for UYAP and other IT systems (1)
    2.5.8. Design of improvements and adaptations for UYAP and other IT systems (2)
    2.5.9. Workshop to  determine the staff needed in the new EOs designed
    2.5.10. Assessment on Manuals (1) … review of the job descriptions manual, the procedural manual and the organizational manual
    2.5.11. Assessment on Manuals (2)…review of the job descriptions manual, the procedural manual and the organizational manual
    2.5.12. Assessment on Manuals (3)…review of the job descriptions manual, the procedural manual and the organizational manual
    2.5.13. Final review and preparation of implementation plan of the New Enforcement
    2.5.14. Sustainability Scheme accordingly with the Enforcement System Strategic Plan 2019 – 2023

  • The objectives of this subcomponent is to support the gradual  implementation of  the new model in the pilot EOs  and to eventually assess the overall functioning of the implemented new EO.

    2.6.1. Table-top expertise & study on specific needs and strategies for the implementation
    2.6.2. Presentation & assessment of new enforcement model in this group of EO (1)
    2.6.3. Presentation & assessment of new enforcement model in this group of EO (2)
    2.6.4. Presentation & assessment of new enforcement model in this group of EO (3)
    2.6.5. Presentation & assessment of new enforcement model in this group of EO (4)
    2.6.6. Final review and audit on implementation

  • The objective of this subcomponent is to go on with support the gradual implementation of the new model in the pilot EOs and to eventually assess the overall functioning of the implemented new EO.

    2.7.1. Assessment on e-auctions and investigation of assets
    2.7.2. Specific support, training and on-site backing on the implementation (1)
    2.7.3. Specific support, training and on-site backing on the implementation (2)
    2.7.4. Specific support, training and on-site backing on the implementation (3)
    2.7.5. Specific support, training and on-site backing on the implementation (4)
    2.7.6. Study Visit on Quality Management applied to the implementation new model

  • The objective of this subcomponent is to  support the  implementation of the new Enforcement Offices by means of providing coordination, synergy and coalition of interests and efforts. This implies not only coordination between all the entities and authorities responsible for civil enforcement matters but also an active engagement and coalition of interests of stakeholders and execution agents.

    2.8.1. Setting-up a national Enforcement Agents Network (EAN) and assessment on management change best practice
    2.8.2. Training for CEOs and EAN contact points on management change techniques applied to new Enforcement Model
    2.8.3. National workshop of CEOs and EAN members: strategies for future sustainability